Doctor on video session
Dr. Priya Sharma
Cardiologist · AIIMS Delhi
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Consultation
04:32
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Frequently Asked Questions

What is a video session on BioAg€sis?
A video session is a real-time consultation with a verified specialist doctor via secure video or audio call. You receive complete medical advisory, second opinions, and digital advisory prescriptions — all from the comfort of your home.
How quickly will a doctor respond?
Most General Physicians respond within 5 minutes. Specialists may take up to 30 minutes depending on availability. You will receive a call from our team to confirm your slot.
Are doctors on BioAg€sis verified?
Yes. Every doctor undergoes strict verification — Medical Council registration check, qualification verification, identity check, and background screening before going live on our platform. We verify every 6 months.
Is my consultation private and confidential?
Absolutely. All sessions are protected by AES-256 end-to-end encryption. Your health data is never shared with third parties. We comply with DPDP Act 2023, HIPAA guidelines, and ISO 27001 standards.
Can I get a prescription after the session?
Doctors provide advisory prescriptions for minor conditions. For complex conditions requiring physical examination or investigations, doctors will recommend appropriate diagnostic tests and specialist referrals rather than direct prescriptions.
What if I am not satisfied with the consultation?
If you are not satisfied, please contact us within 24 hours at support@bioagesis.com. We will connect you with another specialist at no extra charge. Your satisfaction and health outcome is our only priority.
Is BioAg€sis a replacement for hospital visits?
No. BioAg€sis provides second opinions and advisory consultations only. For emergencies, serious conditions, or conditions requiring physical examination, please visit a hospital or clinic immediately. Always call 112 for life-threatening emergencies.

Looking for trusted online doctor consultation in India?

BioAg€sis provides verified specialist doctors across 25+ specialities. Get medical advisory from Psychiatrists, Dermatologists, Gynecologists, Pediatricians, Cardiologists, Neurologists, Endocrinologists, Orthopedics, and many more — all from the comfort of your home.

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How video sessionation works

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Describe Concern
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03
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We connect you with an available verified doctor within minutes
04
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Receive Advisory
Get medical advice and digital advisory prescription after consultation
⚠️ BioAg€sis video sessionations are second opinion and advisory sessions only. Doctors provide medical guidance — not treatment. For emergencies, call 112 immediately. Always visit a hospital for serious conditions.
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